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Subscription Policy
Effective Date: 11 August, 2025
Welcome to Qbble! We’re committed to providing a fun and engaging quizzing experience. This policy outlines the terms for your subscription and the conditions under which refunds may be provided. By subscribing to our service, you agree to the terms laid out below.
Subscription Terms
- Subscription Plans: We offer various subscription plans (e.g., monthly, annual) that provide unlimited access to all of our interactive quizzes and premium features. The details of each plan, including pricing and features, are clearly outlined on our website’s subscription page.
- Billing Cycle: Your subscription will automatically renew at the end of each billing cycle (e.g., monthly or annually) unless you cancel. We will charge the subscription fee to your designated payment method on the first day of each new cycle.
- Auto-Renewal: By purchasing a subscription, you acknowledge and agree that your subscription is set to auto-renew. You authorize us to charge your payment method for the renewal subscription fee.
- Price Changes: We reserve the right to change our subscription prices. We will notify you in advance of any price changes, and you will have the option to cancel your subscription before the new price takes effect. Your continued use of the service after a price change constitutes your agreement to the new price.
- Free Trials: If you sign up for a free trial, you will not be charged until the trial period ends. You may cancel at any time during the free trial, and your account will not be charged. Upon the end of the trial, your subscription will automatically begin and you will be billed for the first cycle.
Cancellation Policy
- How to Cancel: You can cancel your subscription at any time by visiting your account settings on the Qbble website.
- Effect of Cancellation: Your cancellation will be effective at the end of your current billing period. You will continue to have access to all premium features until that date, and you will not be charged for the next billing cycle. We do not offer prorated refunds for cancellations made mid-cycle.
Refund Policy
- General Policy: Due to the nature of our digital product, all subscription fees are generally non-refundable. You can cancel your subscription at any time to prevent future charges, but past payments are not eligible for a refund.
- Exceptions (if applicable):
- Technical Issues: If you experience a persistent technical issue that prevents you from accessing our service, and our support team is unable to resolve it, you may be eligible for a refund. To be considered, you must have contacted our support team and provided sufficient information for us to troubleshoot the issue.
- Accidental Renewal: If you were charged for an automatic renewal and have not used the service since the renewal date, you may be eligible for a refund. You must contact us within [e.g., 7 days] of the renewal date to request a refund.
- Legal Requirements: This policy does not override any statutory rights to refunds that may apply in your jurisdiction.
- Refund Process:
- To request a refund under one of the exceptional circumstances listed above, please contact our support team at subsribers@qbble.com with the subject line “Refund Request.”
- Please include your account information and a detailed explanation of the issue.
- Refund requests will be processed within [e.g., 5-10 business days] of approval. If approved, the refund will be credited back to your original payment method.
Contact Us
If you have any questions about our Subscription and Refund Policy, please contact us at:
- Email: subscribers@qbble.com
Qbeck Digital Interactive